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Learn more about Wings Wellness and wellness massage therapy

FAQs
Frequently asked questions
We are happy to answer any questions you may have.

If you do not find the information you are looking for below, do not hesitate to reach out to us.

    • No, we currently do not offer outcall services. Please consult our main menu of services.

    • No, we do not take walk-in appointments.

    • We offer Massage Therapy & Bodywork, Manual Lymph Drainage, Nonsurgical Body Contouring, and Mindfulness services.

    • Yes, our massage therapists are certified and licensed by the State of Massachusetts.  We are also members of the American Massage Therapy Association (AMTA) and are required to uphold the organization’s Standards of Practice and Code of Ethics, and take part in continued education.

    • Our massage therapists received extensive training at an accredited massage school with curriculum including Musculoskeletal Anatomy, Physiology, Kinesiology, Pathology, Swedish massage, Deep Tissue massage, Sports massage, Pregnancy massage, Traditional Chinese Medicine, Myofascial Release, Reflexology, Trigger Point, Business and Professional Ethics, Service Learning, as well as Clinical Experience. 

      Our therapists have earned advanced certifications for, and specialize in various massage and bodywork modalities, including myofascial release therapy, manual lymph drainage (Vodder method) and others. For specific information on the certifications achieved by each of our therapists, please consult our individual bios.

    • It is important for you to fully complete your Health History form and keep your massage therapist up to date on your condition.  

      Be sure to let your massage therapist know if you have:

      • Any acute injury from a recent accident such as whiplash, sprains, or other soft tissue damage. 
      • Swelling or edema.
      • Acute conditions such as flared-up psoriasis, eczema, or rheumatoid arthritis.
      • Uncontrolled high blood pressure, diabetes, prominent varicose veins, osteoporosis, or any other serious medical conditions.   

      Many health conditions may require gentler forms of massage therapy, or more specialized techniques and treatment plans. In many cases, your massage therapist may be able to develop a treatment plan that will work for you and your health situation. ​

      ​Even some prescribed or over-the-counter medications can contraindicate receiving certain types of massage therapy.  Be sure to list any medications you are taking and inform your therapist of any changes since your last visit.

      ​In some situations, your massage therapist may request your physician's consent and recommendations before performing massage.

    • Manual Lymph Drainage (MLD) is a gentle, non-invasive therapy that stimulates the lymphatic system to enhance fluid movement and drainage throughout the body. Although it is sometimes referred to as "Lymphatic Massage", MLD is not Massage. It is a separate healing modality on it's own. Unlike with traditional massage, MLD uses a rhythmic, targeted technique to stretch and release the skin, increasing the flow of lymph fluid through the body’s filtering system. It requires direct skin to skin contact, oils or creams are not used, and it does not Involve the use of mechanical equipment. The only tools used are the therapist's hands.

      This therapy is particularly effective for individuals experiencing lymphedema, often caused by cancer treatments or lymph node removal. It is also gaining popularity among those recovering from cosmetic surgery due to its ability to reduce swelling and promote healing. By clearing waste products and improving circulation, MLD supports tissue health and strengthens the immune system.

    • Manual Lymph Drainage is NOT deep tissue massage. It is NOT pushing fluid out of unhealed incisions. It does NOT involve the use of oils or creams, and it does NOT involve the use of wooden or other tools. Oils, creams and tools (cups, brushes, wood tools, electronic devices) may be useful further along in the healing process for post-surgical clients as supplemental services to treat specific concerns; however these are not part of standard manual lymph drainage. Manual Lymph Drainage requires the use of the therapist’s hands. If your therapist is primarily using tools and devices and not their hands, they are not providing manual lymph drainage.

    • Manual Lymphatic Drainage (MLD) Vodder Technique tends to have longer-lasting effects, particularly for medical or therapeutic purposes such as reducing chronic swelling (like lymphedema), promoting healing post-surgery, and supporting the immune system. Since the goal is to stimulate the natural flow of lymph fluid and reduce inflammation, the effects are gradual and can provide ongoing benefits as the lymphatic system continues to function more efficiently over time. With consistent sessions, the results will last longer as the body adapts to the improved lymph flow.

      On the other hand, the Brazilian Lymphatic Massage is often aimed at more immediate, aesthetic outcomes such as reduced bloating or contouring of the body. These results are short-term, as the technique focuses on moving excess fluids out of tissues for a temporary slimming effect. Clients may notice immediate changes, but the results typically fade after a few days or a week as the body naturally reabsorbs fluids and returns to its baseline state.

      MLD Vodder offers longer-lasting therapeutic benefits, while Brazilian lymphatic massage may offer quicker but temporary aesthetic effects.

    • When skillfully applied, MLD effectively reduces traumatic and post-surgical swelling/edema, and can provide symptomatic relief of migraine headaches, fibromyalgia, rheumatoid arthritis, scleroderma, reflex sympathetic dystrophy (RSD), stress, fatigue, and more. MLD also induces general relaxation and detoxification.

    • Absolutely! Manual Lymph Drainage is commonly used for general wellness and to treat cosmetic issues such as bloat, cellulite, and rosacea.

    • People with the following conditions should not get MLD:

        • Heart conditions (such as heart failure)
        • Kidney failure
        • History of deep pelvic vein thrombosis (Blood Clots)
        • Active Infections
        • Irritable Bowel Syndrome (IBS)
        • Ulcerative Colitis
        • Abdominal Aortic aneurism (AAA)
        • Crohn’s disease
        • Radiation colitis
        • Radiation cystitis
        • Diverticulosis
        • Diverticulitis
        • Unexplained pain
      • Women who are pregnant or are menstruating should not get MLD on their abdomens.
    • Call us at (781) 856-6152 and we will be happy to find a time that works for you! ​You can also schedule or request an appointment through our booking system by clicking on any of the BOOK NOW buttons throughout this website. You may schedule up to twenty-four hours before the appointment start time. We will respond within an hour and confirm the appointment if the slot is available.​

      IMPORTANT NOTE: To hold your appointment, you must leave a credit or debit card on file. To confirm your appointment, you are required to pay the full amount in advance.

      You may also stop by our office to pay a 50% cash deposit if you would like to reserve an appointment without a credit/debit card.

    • No. Walk-ins for gift-card purchases are welcome during our regular office hours, however, we do not take walk-ins for same-day appointments. If you are an existing client and have an emergency, we will waitlist you and do the best we can to fit you into the schedule, but only if time allows.

    • ​Yes, you receive the full amount of treatment time that you pay for.  You are not charged for the intake and interview process, or the time it takes you to dress. For this reason, we ask that you arrive at least 10-15 minutes early if this is your first appointment, 5 minutes early if you are a repeat client.

    • No. We currently do not offer couples massage and can not accommodate more than one client at a time.

    • Please arrive on time for appointments. We have specifically set aside your appointment time for you. When you arrive late, your session may be shortened so we can start services on time for those who have appointments after you. We will do our best to provide you with the services you have booked, however, we cannot guarantee that you will receive the full time scheduled if you arrive late.  If you arrive late, please be aware that full payment for your scheduled services is expected.

    • If you need to reschedule your appointment, please call us directly at 781-856-6152 as soon as possible.

      Cancellations without 24 hour notice will result in a charge for your session, as that time has been set aside specifically for you.

    • We accept cash, credit card, debit card, and Wings Wellness gift certificates.

    • Although we are not taking new insurance clients at this time, many insurance plans will cover massage therapy with a doctor's prescription and copies of receipts. We can provide receipts after each appointment and we'll also print out a list of your appointments upon request. You may also log into your account to view your visits. 

      NOTE: The majority of flexible spending accounts (FSAs) and health savings accounts (HSAs) allow spending on massage therapy with proof of medical necessity/letter of medical necessity from your primary care physician. If your doctor has not provided proof of medical necessity, you will not be able to use your FSA or HSA card at Wings Wellness.

    • Tipping is neither required nor expected, but of course we appreciate the gesture!  Our massage therapists do not depend on tips, but if you would like to leave a tip, simply add the gratuity at checkout.

      Rather than tipping, please consider showing your appreciation of our services by referring new clients to us (friends, family, colleagues etc.) and leaving reviews to let others know about your experience here at Wings Wellness. Your referrals help us keep our doors open so that we can continue to offer great services!

    • To view the full list of clinic policies, please visit Our Policies.

    • Massage therapy and bodywork are intended to enhance relaxation, reduce pain, increase range of motion, improve circulation, and offer a positive experience of touch. Massage therapists do not diagnose illness, disease, or any other physical or mental disorders. Massage is not a substitute for medical treatment or diagnoses, and it is recommended that you see a physician for any conditions that you may have.

      None of the information provided is intended to act as a substitute for medical advice, nor does it involve the diagnosis, prognosis, or prescription of remedies for the treatment or prevention of any disease or ailment.

    • Refer a friend and get a $20 discount off your next appointment!

      If you have family, friends, co-workers, or acquaintances who are in need of a great massage, please tell them about our New Customer Special. We will happily offer them $20 off their first massage at Wings Wellness and credit your account 200 points for each new person that you send our way who becomes a client! Referral rewards become active the day after the referral completes their visit. Remind your referral to let us know that you referred them to us.

    • Yes, we do! Wings of Wellness (WoW!) rewards loyal clients with points that can be redeemed for discounts, free services, and exclusive experiences. The program is designed to encourage clients to seek more wellness treatments at Wings Wellness. If you would like more information on the specifics of the WoW! program, please click the "Learn More" link below.

Let's Talk!
Let's collaborate and discuss how we can help you meet your wellness goals.